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January 1, Major Companies Fighting Shoplifting: Body Cameras for Employees at T.J. Maxx, Marshalls, and HomeGoods
TJX Companies, which owns major retailers T.J. Maxx, Marshalls, and HomeGoods, has equipped its workers with body cameras to address the growing problem of shoplifting.
Fox Business revealed that some TJX locations have been using body cameras for the past year, showcasing the company’s dedication to employee and customer safety.
A spokesperson for TJX Companies said that loss prevention associates wear the cameras after receiving proper training. The videos are “only shared upon request by law enforcement or in response to a subpoena.”
During an earnings call in May, TJX finance chief John Klinger told analysts, “When somebody comes in, it’s sort of — it’s almost like a de-escalation where people are less likely to do something when they’re being videotaped.”
Klinger stressed that TJX is “still highly focused on shrink,” referring to the industry term for lost or stolen merchandise. The National Retail Federation (NRF) reported that shrink accounted for $112.1 billion in losses in 2022.
CBS Boston noted that retailers lost over $112 billion in gross revenue due to theft in 2022. In Massachusetts, shoplifting is considered a misdemeanor unless the stolen items surpass a specific value.
Security analyst Ed Davis commented, “If there are no ramifications to bad conduct, people will just take the things that they want.”
In April 2023, it was reported that Walmart, Target, Best Buy, and other major retailers began closing stores across the U.S. due to the increasing rate of theft incidents.
One recent case involved a Target employee who stopped alleged thieves outside a store in Gloucester Township, New Jersey.
Klinger, according to the Fox report, stated that TJX Companies is working diligently to ensure that customers can continue shopping while feeling safe inside their stores.
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Gene
June 11, 2024 at 8:38 am
This problem will never be solved with a camera or even a prosecution, though both can help reduce it. The solution is for someone to teach our youth what honesty an honor are and for the people around them to exhibit it. When it is not only okay but a badge of honor to “borrow” something from a friend, cheat on a test, lie and get away with it, look the other way when others do it, stealing is a natural extension. By the way, this all begins at home.